We at VeloStrap are committed to quality with our product and it is our focus to make the most uncomplicated, straightforward, useful smartphone holder for your bike. We constructed VeloStrap knowing that our reputations would be on the line with it's simplicity and purpose. VeloStrap works and we 100% warranty it from failure from anything when being used for VeloStrap's designed purpose which is to attach ANY smartphone to your bicycle.
To receive a warranty replacement within 90 days of purchase, simply return your broken VeloStrap to us or photograph it and email the photo to Paul@VeloStrap.com describing the damage and failure and we will send you a new one. Just pay for shipping and handling of $2.95 (lower 48 states, others more).
Thank you for your purchase,
Paul and Annette Dodenhoff